Terms & Conditions | RUFFNEK®
Terms of Service
Overview
This website is operated by RUFFNEK® Ltd. Throughout the site, the terms “we”, “us” and “our” refer to RUFFNEK® Ltd. RUFFNEK® Ltd offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including any additional terms and conditions and policies referenced herein and/or available by hyperlink.
These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants and/or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Section 1 - Online Store Terms
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your country, state or province of residence, or that you have given us your consent to allow any of your minor dependants to use this site.
You may not use our products for any illegal or unauthorised purpose, nor may you violate any laws in your jurisdiction, including but not limited to copyright laws.
You must not transmit any worms, viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.
Section 2 - General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content, excluding credit card information, may be transferred unencrypted and involve transmissions over various networks and changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission from us.
Section 3 - Accuracy, Completeness and Timeliness of Information
We are not responsible if information made available on this site is not accurate, complete or current. Any reliance on the material on this site is at your own risk.
This site may contain historical information. Historical information is not current and is provided for your reference only.
Section 4 - Modifications to the Service and Prices
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service, or any part of it, without notice.
Section 5 - Products or Services
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Returns Policy.
We have made every effort to display as accurately as possible the colours and images of our products. We cannot guarantee that your device display will accurately show colours.
We reserve the right to limit the sales of our products or Services to any person, geographic region or jurisdiction.
Section 6 - Billing and Account Information
We reserve the right to refuse any order you place with us. We may limit or cancel quantities purchased per person, per household or per order.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store.
For more detail, please review our Returns Policy.
Section 7 - Optional Tools
We may provide you with access to third-party tools over which we neither monitor nor have any control or input.
Any use of optional third-party tools is entirely at your own risk and discretion.
Section 8 - Third-Party Links
Certain content, products and services available via our Service may include materials from third parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating their content, accuracy, policies or practices.
Section 9 - User Comments, Feedback and Submissions
If you send us creative ideas, suggestions, proposals, plans or other materials, whether online, by email, by post or otherwise, you agree that we may use them without restriction.
We may monitor, edit or remove content that we determine to be unlawful, offensive, threatening, defamatory, obscene or otherwise objectionable.
Section 10 - Personal Information
Your submission of personal information through the store is governed by our Privacy Policy.
RUFFNEK® Ltd is committed to keeping customers’ personal information secure and confidential.
We receive personally identifiable information only when it is voluntarily submitted by customers when placing an online order or contacting us.
Personal information may be used to:
- Process and dispatch orders
- Respond to customer enquiries
- Carry out regulatory checks where required
- Prevent and detect fraud or misuse
- Improve our products and services
- Carry out anonymised statistical analysis
RUFFNEK® Ltd does not sell or rent personally identifiable information to third parties.
We may share customer information with trusted service providers only where necessary to fulfil orders, such as Royal Mail, courier companies, payment processors and Shopify.
Section 11 - Errors, Inaccuracies and Omissions
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, delivery charges, transit times or availability.
We reserve the right to correct any errors, inaccuracies or omissions and to update information or cancel orders if any information is inaccurate at any time without prior notice.
Section 12 - Prohibited Uses
In addition to other prohibitions set out in these Terms of Service, you are prohibited from using the site or its content for any unlawful purpose, to violate regulations or laws, to infringe intellectual property rights, to harass or abuse others, to submit false or misleading information, to upload viruses or malicious code, to collect personal information of others, to spam or phish, or to interfere with security features.
We reserve the right to terminate your use of the Service for violating any prohibited uses.
Section 13 - Disclaimer of Warranties and Limitation of Liability
We do not guarantee, represent or warrant that your use of our Service will be uninterrupted, timely, secure or error-free.
The Service and all products and services delivered through the Service are provided “as is” and “as available”, except as expressly stated by us.
In no case shall RUFFNEK® Ltd, our directors, officers, employees, affiliates, agents, contractors, suppliers, service providers or licensors be liable for any direct, indirect, incidental, punitive, special or consequential damages of any kind, to the maximum extent permitted by law.
Section 14 - Indemnification
You agree to indemnify, defend and hold harmless RUFFNEK® Ltd and our affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers and employees from any claim or demand arising from your breach of these Terms of Service or your violation of any law or third-party rights.
Section 15 - Severability
If any provision of these Terms of Service is determined to be unlawful, void or unenforceable, that provision shall be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service.
Section 16 - Termination
These Terms of Service are effective unless and until terminated by either you or us.
If we suspect that you have failed to comply with any term or provision of these Terms of Service, we may terminate this agreement at any time without notice and may deny you access to our Services.
Section 17 - Entire Agreement
These Terms of Service and any policies posted by us on this site constitute the entire agreement and understanding between you and us and govern your use of the Service.
Section 18 - Governing Law
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of England and Wales.
RUFFNEK® Ltd
Appletree House
Wetherby
LS22 4EN
United Kingdom
Section 19 - Changes to Terms of Service
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website.
Section 20 - Contact Information
Questions about the Terms of Service should be sent to us at hello@ruffnek.co.uk.
